Returns

Returns and Refunds 

I received a damaged item. Can you help? 

If you receive damaged item, whether it is crumbled cookies or a broken bottle, please reach out to us at care@tastyribbon.com and we will make things right. If you’re able to, we always appreciate receiving photographs so we can investigate with UPS or our shipping team. 

don't like what I ordered. Can I return it? 

While rare, it is possible that a product we carry might not be your cup of tea. Unfortunately, we cannot accept returns or offer refunds based on not liking the taste, texture, or flavor of an item. 

You should never receive a product that is expired, but if something tastes off, please let us know.